With their webcams , users can make video calls in Skype. First, note that Skype video calls only work with desktop and laptop webcams. They can either be built-in or external USB webcams. Also make sure that an external USB webcam is correctly connected to desktop. Have you switched off automatic updates in Skype? If so, you might need to update the Skype app to the latest version.
Set Video Device options in Skype for Business
[Solved] skype and black screen during video calls
Hello Well90 ,. Try to use your camera on other apps on your device. If your camera is working properly that means the issue is on the other side. Make sure that you have a strong Internet connection signal to ensure the quality of Skype calls. You can also check out this link to know more on how to fix Skype video call issues for your device. Let me know if this one helps. Please do not hesitate to reply to this thread if you need further help.
Skype video black screen on Wiin 8 but not 7
For the best results during a Skype for Business video call, set up and test your camera before you use it. If you have more than one camera and want to switch, select it from the drop-down list. For advanced settings like color balance, contrast, brightness, and black-and-white mode, click the Camera Settings button. For more detailed information, see Troubleshoot audio and video in Skype for Business.